Last updated: 17.07.2025

This Privacy Policy describes how Entropy (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from entropywear.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.

Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

Account information including your username, password, security questions.

Shopping information including the items you view, put in your cart or add to your wishlist.

Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

How We Use Your Personal Information

We use your personal information to:

Provide products and services, including processing payments, fulfilling orders, account management, shipping, returns, and reviews.

Marketing and advertising, including sending promotional messages and tailoring advertising.

Security and fraud prevention.

Communicating with you, including customer support and service improvement.

Cookies

We use Cookies to power and improve our Site and our Services, to run analytics and better understand user interaction, and to tailor advertising. You can adjust your browser settings to reject or delete Cookies, but this may affect your experience of the Services.

For specific information about Shopify-related Cookies, see: https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may disclose your personal information to:

Vendors and service providers acting on our behalf.

Business and marketing partners.

Affiliates.

As required by law, to protect rights and enforce terms.

We do not use or disclose sensitive personal information for purposes of inferring characteristics about you.

User Generated Content

Any content you submit to public areas of the Services may be publicly accessible. We are not responsible for the privacy or security of information you choose to make public.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy or security practices of those websites. We encourage you to review their policies directly.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from children.

Security and Retention of Your Information

We take reasonable measures to protect your information but cannot guarantee absolute security. We retain information as necessary for legal and operational purposes.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as opt out of certain uses, as provided by applicable law.

You may exercise your rights where indicated on the Site or by contacting us.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle your information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your home country, including in the United States, under appropriate safeguards as required by law.

Contact

If you have questions about this Privacy Policy or our practices, or wish to exercise your rights, please contact us using the contact information provided on our Site.

-Entropy Team